A Leader-Manager is
someone who can lead and manage himself, others, processes, and change—often
all at the same time.
He must have the capacity
and ability to perform the essential tasks of both leadership and management
with excellence. He sets clear goals and deliverables and helps his team
connect to them by making them meaningful. At the same time, he exercises discipline,
holds people accountable, is willing to have tough conversations, and when
necessary, takes firm action to manage performance.
In fulfilling these roles,
the Leader-Manager embraces several core responsibilities:
1. Economic Performance as the Central Mission
A Leader-Manager must first
understand how his responsibilities serve the organization’s overall mission.
Since a business is an economic organ, every decision, action, and deliberation
must be measured against its ability to deliver economic performance. A
business justifies its existence only by producing results: supplying goods and
services customers want at a price they are willing to pay, while ensuring
profit. The Leader-Manager must therefore be clear that his foremost duty is to
safeguard and grow the wealth-producing capacity of the resources entrusted to
him.
2. Human Capital as the True Resource
Economic performance is
only possible if people perform. The true resource of any enterprise is its
human capital. A Leader-Manager must be skilled at bringing out the best in
people. He does this by enabling achievement—because achievement is both fuel and
reward for self-motivation. To unlock this, he must see subordinates as human
beings first, not merely as resources. He takes into account their dreams,
aspirations, personalities, skills, motivations, and reasons for action or
inaction.
3. Building a Culture of Duplication and Best Practices
A Leader-Manager multiplies
success. He is quick to transfer knowledge and make best practices part of the
organization’s culture. He ensures that top talents share insights across
teams—in innovation, marketing, operations, and management. He encourages
collaboration, discourages silos, and builds systems where success is
celebrated, codified, and replicated. In this way, ordinary people are lifted
to do extraordinary things, and the organization keeps moving upward.
4. Balancing Administration and Entrepreneurship
The Leader-Manager is both
an efficient administrator and an entrepreneur. He reallocates resources from
declining areas to those with greater potential, ensuring both effectiveness
and efficiency—doing things right while also doing the right things. As an
entrepreneur, he creates and grows tomorrow’s business through systematic
analysis, foresight, and hard work today.
5. Managing the Short Term and the Long Term
One of the Leader-Manager’s
most critical skills is managing two time dimensions simultaneously. He must
balance short-term results with long-term sustainability. He cannot chase
immediate profits at the expense of the company’s long-range health, nor can he
dream of a distant future while neglecting present demands. His responsibility
is to harmonize the two—running today’s business while preparing the changes
needed for tomorrow.
6. Stewardship of Social Responsibility and Brand
Finally, the Leader-Manager is custodian of the organization’s wider social responsibilities. He safeguards its reputation, ensures its brand is trusted, and manages its impact on society. In doing so, he positions the company not only as an economic institution but also as a respected member of the community.
Anas Zubedy
Kuala Lumpur
Ref: Inspired by Peter
Drucker’s management insights