anas zubedy
Followers
Monday, August 10, 2026
Thursday, August 6, 2026
WHAT IF BN/UMNO LEAVES THE UNITY GOVERNMENT?
WHAT IF BN/UMNO LEAVES THE UNITY GOVERNMENT?
In recent political discussions, a recurring question is
gaining traction among commentators and observers: what happens if Barisan
Nasional (BN), led by UMNO, decides to pull out of the Unity Government?
A prevailing view among many political analysts is that
a BN exit would not automatically trigger the collapse of Prime Minister Anwar
Ibrahim's administration. The surface-level parliamentary arithmetic suggests
that even if BN pulls its 30 seats, the remaining government coalition -
comprising Pakatan Harapan (PH) alongside Borneo blocs like Gabungan Parti
Sarawak (GPS) and Gabungan Rakyat Sabah (GRS) - would still hold roughly 120
seats. In the 222-seat Dewan Rakyat, where 112 seats are required for a simple
majority, a 120-seat government could theoretically continue to function,
albeit with a significantly thinner margin than its current supermajority.
However, I am of the opinion that this "120-seat
theory" relies on a flawed assumption about the political dynamics between
Peninsular Malaysia and East Malaysia. In reality, GPS - and to a large extent
GRS - has always placed considerable importance on maintaining a balanced
federal coalition.
One important reason UMNO has never operated in Sarawak
is the long-standing understanding that local Sarawak parties would represent
Barisan Nasional there, reflecting Sarawak's preference for maintaining its own
political identity within the federal coalition rather than being dominated by
Peninsular-based political parties.
This historical context remains relevant today. While
GPS has demonstrated its willingness to work pragmatically with all federal
partners, including DAP, it has traditionally been more comfortable operating
within a broad coalition where a major Malay-based Peninsular party such as
UMNO provides an important political balance. A federal administration led
almost entirely by Pakatan Harapan - and particularly one in which DAP becomes
the dominant Peninsular component - would represent a fundamentally different
political equation.
It is for this reason that I believe BN's role extends
well beyond its 30 parliamentary seats. Should UMNO withdraw from the Unity
Government, there is a strong possibility that GPS, and perhaps GRS, would
conclude that the coalition has lost the political balance that made their
participation acceptable in the first place.
The Seat Math:
• BN / UMNO: 30 seats
• GPS (Sarawak): 23 seats
• GRS (Sabah): 6 seats
Together, the simultaneous exit of BN, GPS and GRS would
strip approximately 59 seats away from the Unity Government. This would
instantly reduce the remaining PH-led core to just around 92 seats, well below
the 112 needed to govern.
If those approximately 59 seats were to realign with
Perikatan Nasional (PN), which currently holds around 70 seats, the newly
formed opposition alignment would command a comfortable parliamentary majority.
Mathematically, this would give PN and its new partners the numbers required to
form a fresh federal government.
However, executing such a shift deep into the
parliamentary term - with the 16th General Election (GE16) due by late 2027 or
early 2028 - would come with immense public fatigue and political uncertainty.
Rather than allowing a second "backdoor" government transition to
unfold in Putrajaya, the prospect of an imminent BN and Borneo bloc withdrawal
could instead become the ultimate catalyst for Prime Minister Anwar Ibrahim to
seek an audience with the Yang di-Pertuan Agong to dissolve Parliament and call
for an early General Election.
In short, many observers see BN's 30 seats simply as
part of the parliamentary arithmetic. I see them differently. Their real
significance lies not merely in the numbers they contribute, but in the
confidence and political balance they provide to the broader coalition,
particularly the East Malaysian blocs. Remove that anchor, and the arithmetic
itself may change far more dramatically than many expect.
Whether one likes it or not, BN/UMNO is the linchpin of the Unity
Government. Most people see only 30 parliamentary seats. I see something else:
the political glue that holds the present coalition together.
Peace,
Anas Zubedy
Wednesday, August 5, 2026
ANTHONY LOKE'S DEFEAT: THE MISSING PIECE
ANTHONY LOKE'S DEFEAT: THE MISSING PIECE
Anthony Loke's defeat in Chennah has generated many commentaries. Most have focused on Anthony himself, Pakatan Harapan's and DAP's performance over the past four years, or the broader political mood in the country. All these are reasonable factors to consider.
But I think many have overlooked what could well be the most important reason.
If this was simply a rejection of PH - DAP, how do we explain the fact that many other senior DAP leaders won comfortably, some by very large majorities?
That tells me there was another dynamic at work in Chennah.
My take is that internal DAP politics was one of the biggest reasons Anthony Loke lost his seat. I believe factional rivalry and the possibility of internal sabotage played a far greater role than many are prepared to admit.
Political parties do not only lose because of their opponents or because voters turn against them. Sometimes they lose because of what happens within their own ranks. And in Anthony Loke's case, I believe that deserves much greater attention than it has received.
Time will tell whether my reading is right. But I would not be surprised if internal DAP dynamics eventually prove to have been one of the decisive factors behind this result.
Peace.
Anas Zubedy
Monday, July 27, 2026
WAWASAN 2057: KEPIMPINAN YANG MENGABDI UNTUK SEMUA
WAWASAN 2057: KEPIMPINAN YANG MENGABDI UNTUK SEMUA
Lebih tiga dekad yang lalu, ketika berkhidmat di sebuah syarikat multinasional, saya
dilantik ke dalam sebuah jawatankuasa 12 orang untuk merancang bangunan pejabat
baharu. Ahli-ahli terdiri daripada sepuluh orang lelaki, dan hanya dua orang
wanita. Apabila kami berbincang tentang susun atur bangunan, saya mencadangkan
agar fasiliti tandas wanita disediakan lebih banyak berbanding lelaki.
Hampir
serta-merta, kebanyakan ahli lelaki ketawa, manakala dua ahli wanita hanya
berdiam diri. Saya pun menjelaskan: walaupun tenaga kerja kami dibahagikan
hampir sama rata antara lelaki dan wanita, cara lelaki dan wanita menggunakan
tandas adalah berbeza. Wanita secara umumnya memerlukan lebih masa dan ruang.
Matematik yang mudah, iaitu membina jumlah fasiliti yang saksama untuk
kedua-duanya, tanpa disedari akan mewujudkan masa menunggu yang tidak adil. Ini
bukan soal memberikan keistimewaan kepada wanita. Ini soal memahami bagaimana
insan yang berbeza menggunakan ruang yang sama secara berbeza, dan merancang
berasaskan realiti, bukan andaian.
Bertahun-tahun
selepas itu, setiap kali saya berhenti di Kawasan Rehat dan Rawat (R&R)
lebuh raya sewaktu Hari Raya, Tahun Baru Cina, atau musim perayaan lain, saya
sering teringat akan mesyuarat jawatankuasa tersebut. Barisan di luar tandas
wanita selalunya amat panjang, manakala tandas lelaki relatifnya lengang.
Sekali lagi, ini bukan sekadar isu fasiliti fizikal. Ini isu kepimpinan. Ia
mencadangkan bahawa di suatu tempat, seseorang telah mereka bentuk ruang awam
tanpa memahami sepenuhnya keperluan semua penggunanya. Kepimpinan yang baik
bukan sekadar melayan semua orang secara serupa; kepimpinan yang baik adalah
tentang memahami apa yang benar-benar diperlukan oleh insan yang berbeza.
Bermula
dengan contoh praktikal harian seperti fasiliti bangunan membantu kita
melangkah perlahan-lahan ke dalam perbincangan yang jauh lebih serius dan
sensitif mengenai negara kita. Cabaran teras yang dihadapi Malaysia hari ini
berlegar di sekeliling isu kaum, agama, etnik, dan bagaimana kita mentadbir
masyarakat yang majmuk. Pengajaran asas daripada tindakan melihat keperluan
sebenar manusia berbanding andaian yang selesa adalah kunci utama kepada masa
depan kepimpinan negara.
Apabila
kita berhujah tentang keterwakilan (representation) di Malaysia hari
ini, kita biasanya berfikir dalam bentuk angka. Kita bertanya berapa ramai
orang Melayu, Cina, India, anak Sabah, Sarawak, wanita, atau anak muda yang
duduk dalam lembaga pengarah atau kabinet. Terdapat alasan sejarah yang kukuh
untuk kita bertanyakan soalan-soalan ini. Negara kita dibina atas keseimbangan
kepercayaan antara pelbagai kaum, dan keterwakilan mengikut angka telah
membantu memastikan setiap kumpulan utama mempunyai suara dalam mencorak
negara. Model tersebut telah berkhidmat dengan baik untuk Malaysia ketika
tahun-tahun pembentukannya.
Namun,
setiap negara harus terus matang. Sambil kita melangkah menuju tahun 2057,
sudah tiba masanya untuk kita bertanyakan soalan yang berbeza. Daripada sekadar
bertanya sama ada kaum kita sendiri diwakili, kita juga patut bertanya:
bolehkah seseorang pemimpin itu memahami dan mewakili insan di luar latar
belakangnya sendiri?
Ini
adalah penanda aras yang jauh lebih tinggi.
Bayangkan
sebuah jawatankuasa yang dianggotai sepenuhnya oleh orang Melayu. Adakah mereka
masih akan memikirkan secara mendalam tentang kerisauan wajar masyarakat Cina,
India, Orang Asli, serta anak-anak Sabah dan Sarawak? Bayangkan pula
jawatankuasa yang dianggotai sepenuhnya oleh pemimpin Cina. Adakah mereka akan
mempertimbangkan dengan cermat keperluan masyarakat Melayu, termasuk hal-hal
berkaitan Islam, bahasa Melayu, dan pembangunan Bumiputera? Bayangkan
jawatankuasa yang kesemuanya lelaki, atau yang kesemuanya golongan profesional
bandar. Adakah mereka secara semula jadi dapat menyelami pengalaman kaum wanita
atau realiti harian yang dihadapi oleh rakyat di luar bandar?
Inilah
bentuk kepimpinan yang patut Malaysia aspirasikan untuk dibangunkan dalam
tempoh 30 tahun akan datang. Matlamatnya bukanlah untuk menafikan perbezaan
kita atau berpura-pura bahawa kaum, agama, budaya, jantina, atau geografi tidak
lagi penting. Semua itu tetap penting, dan masyarakat yang berbeza kerap kali
mempunyai keperluan khusus dan wajar yang memerlukan perhatian khusus.
Pekerja
Muslim memerlukan fasiliti solat, dan insan kurang upaya (OKU) memerlukan
infrastruktur mesra akses. Begitu juga masyarakat India Tamil yang dari segi
sejarahnya terpisah daripada ladang-ladang pertanian, mereka menghadapi cabaran
sosioekonomi unik yang memerlukan sokongan khusus, bukannya dasar yang bersifat
umum. Kaum wanita memerlukan kemudahan awam yang berbeza, Sabah dan Sarawak
menghadapi cabaran pembangunan yang berbeza daripada Semenanjung, manakala warga
emas mempunyai keutamaan yang berbeza daripada anak muda. Mengiktiraf realiti
khusus ini bukannya memecahbelahkan; sebaliknya mengabaikannya yang
memecahbelahkan.
Mengiktiraf
perbezaan tidak bermakna hanya ahli daripada kumpulan tertentu sahaja yang
boleh memahami atau menangani isu mereka. Andaian itulah yang perlu kita
tinggalkan secara bertahap-tahap. Menjelang 2057, Malaysia patut menjadi sebuah
negara di mana setiap pemimpin rasa bertanggungjawab terhadap setiap rakyat
Malaysia.
Seorang
pemimpin Melayu mesti memahami secara mendalam kerisauan rakyat Malaysia
berketurunan Cina dan India. Seorang pemimpin Cina mesti menghargai secara
ikhlas aspirasi masyarakat Melayu dan Bumiputera. Seorang pemimpin dari
Semenanjung mesti memahami realiti Sabah dan Sarawak, sebagaimana kaum lelaki
mesti mempertimbangkan keperluan wanita, dan anak muda mesti menjaga kebajikan
warga emas. Kepimpinan tidak lagi patut terkurung oleh identiti peribadi.
Sebaliknya, ia mesti dipandu oleh tanggungjawab moral.
Untuk
mencapai hal ini, ia memerlukan lebih daripada sekadar niat yang baik. Ia
memerlukan pendidikan, rasa ingin tahu, kajian, mendengar secara aktif, serta
kerendahan hati untuk bertanya kepada orang ramai tentang pengalaman hidup
mereka, dan bukannya mengandaikan kita sudah tahu segala-galanya.
Antara
soalan paling penting yang perlu dipelajari oleh setiap pemimpin untuk
ditanyakan adalah ringkas:
"Siapakah
yang tiada di dalam bilik ini, dan bagaimanakah keputusan ini akan memberi
kesan kepada mereka?"
Soalan
tunggal itu mampu mengubah kualiti pembuatan keputusan di seluruh agensi
kerajaan, korporat, universiti, sekolah, hospital, dan setiap organisasi
kemasyarakatan di Malaysia.
Apabila
demografi Malaysia terus berubah dalam dekad-dekad mendatang, pola fikir ini
akan menjadi semakin penting. Menjelang 2057 dan seterusnya, unjuran demografi
menunjukkan bahawa populasi Bumiputera akan menjadi majoriti yang semakin
dominan, manakala masyarakat minoriti akan menyaksikan peratusan nisbah mereka
mengecil. Formula lama keterwakilan angka tegar yang berkesan pada masa lalu
tidak lagi dapat menjamin bahawa masyarakat minoriti akan mempunyai kerusi di
setiap meja perbincangan. Bersandar sebulat-bulatnya pada angka akan
mendedahkan populasi minoriti kepada risiko, sekaligus menjadikan anjakan
falsafah kepimpinan ini sesuatu yang sangat mendesak.
Tidak
ada mana-mana kaum yang sepatutnya rasa selamat hanya kerana mereka mempunyai
cukup wakil yang duduk di meja mesyuarat. Masyarakat akan rasa selamat apabila
semua orang di meja tersebut telah mencapai kematangan untuk berfikir melampaui
kepentingan diri sendiri. Itulah Malaysia yang patut kita usahakan menjelang
2057: sebuah negara di mana keterwakilan diukur bukan sekadar daripada siapa
yang memegang kerusi, tetapi daripada sejauh mana luasnya setiap pemimpin
memikul tanggungjawab.
Saidina
Umar bin Al-Khattab RA pernah diriwayatkan berkata, sekiranya seekor biri-biri
mati kelaparan di tebing Sungai Euphrates, beliau takut Allah SWT akan
menyoalnya di akhirat kelak. Sama ada haiwan itu kepunyaannya atau tidak, itu
bukan soalnya; haiwan itu berada di atas tanah yang diamanahkan di bawah jagaan
beliau, maka beliau merasa bertanggungjawab.
Itu
adalah penanda aras kepertanggungjawaban (stewardship) yang luar biasa,
di mana seorang pemimpin bukan sahaja memikirkan tentang keluarganya, kaumnya,
atau penyokongnya sendiri, tetapi tentang setiap nyawa yang diletakkan di bawah
naungannya. Jika seorang pemimpin boleh berfikir sedemikian rupa lebih 1,400
tahun yang lalu, sudah tentu kita boleh bercita-cita mencapai piawaian yang
sama di Malaysia hari ini.
Inilah
budaya kepimpinan yang mesti kita bina dalam tempoh 30 tahun akan datang:
sebuah Malaysia di mana setiap pemimpin, tanpa mengira latar belakang, berhenti
bertanya siapakah kaum mereka, dan mula bertanya siapakah yang telah
diamanahkan di bawah jagaan mereka.
Salam,
Anas
Zubedy
Sunday, July 26, 2026
WAWASAN 2057: LEADERSHIP THAT SERVES EVERYONE
WAWASAN 2057: LEADERSHIP
THAT SERVES EVERYONE
Many
years ago, while working in a multinational corporation, I was appointed to a
twelve-person committee responsible for planning a new office building. Ten
were men, and only two were women. As we discussed the building layout, I
suggested allocating more toilet facilities for women than for men.
Almost
immediately, most of the men laughed, while the two women did not. I explained
that although our workforce was almost equally divided between men and women,
men and women use toilets differently. Women generally require more time and
space. Simple arithmetic - building the exact same number of facilities for
both - would unintentionally create unequal waiting times. It was not about
giving women special treatment. It was about understanding how different people
use the same space differently, and designing according to reality rather than
assumption.
Years
later, every time I stop at a highway Rest and Service Area during Hari Raya,
Chinese New Year, or other festive seasons, I am reminded of that committee
meeting. The queue outside the women’s toilets often stretches a long way,
while the men’s toilets are relatively free. Again, this is not merely a
physical facility issue. It is a leadership issue. It suggests that somewhere
along the way, someone designed a public space without fully understanding the
needs of all its users. Good leadership is not simply about treating everyone
identically; good leadership is about understanding what different people
genuinely need.
Starting
with a practical, everyday example like building facilities helps us ease into
a much more serious and sensitive conversation about our country. The core
challenge facing Malaysia today revolves around race, religion, ethnicity, and
how we govern a diverse population. The fundamental lesson of looking at real
human needs rather than comfortable assumptions is central to the future of
national leadership.
When we
speak about representation in Malaysia today, we usually think in terms of
numbers. We ask how many Malays, Chinese, Indians, Sabahans, Sarawakians,
women, or young people sit on a board or in a cabinet. There is good historical
reason for asking these questions. Our nation was built upon a delicate balance
of trust among different communities, and numerical representation helped
ensure that every major group had a voice in shaping the country. That model
served Malaysia well in its foundational years.
However,
every nation must continue to mature. As we look towards 2057, it is time to
ask a different question. Instead of asking only whether our own community is
represented, we should also ask if a leader can understand and represent people
beyond his or her own background. That is a much higher standard. Imagine a
committee consisting entirely of Malays. Would they still think carefully about
the legitimate concerns of Chinese, Indians, Orang Asli, Sabahans, and
Sarawakians? Imagine a committee consisting entirely of Chinese leaders. Would
they carefully consider the needs of Malay communities, including matters
relating to Islam, the Malay language, and Bumiputera development? Imagine a
committee made up entirely of men, or one made up entirely of urban
professionals. Would they naturally grasp the experiences of women or the daily
realities faced by rural Malaysians?
This is
the kind of leadership Malaysia should aspire to develop over the next thirty
years. The goal is not to ignore our differences or pretend that race,
religion, culture, gender, or geography no longer matter. They do matter, and
different communities often have distinct, legitimate needs that require
specific attention. Muslim employees require prayer facilities, and people with
disabilities require accessible infrastructure. Similarly, Tamil Indian
communities who were historically displaced from agricultural estates face
unique socio-economic challenges that require tailored support rather than
generic policies. Women require different public amenities, Sabah and Sarawak
face development challenges distinct from Peninsular Malaysia, and older citizens
have different priorities from the young. Acknowledging these specific
realities is not divisive; ignoring them is.
Recognising
differences does not mean that only members of a specific group can understand
or address them. That assumption is precisely what we must gradually outgrow.
By 2057, Malaysia should become a nation where every leader feels responsible
for every Malaysian. A Malay leader should deeply understand the concerns of
Chinese and Indian Malaysians. A Chinese leader should genuinely appreciate the
aspirations of Malay and Bumiputera communities. A leader from Peninsular
Malaysia should understand the realities of Sabah and Sarawak, just as men must
consider the needs of women, and the young must look out for the elderly.
Leadership should no longer be confined by personal identity. Instead, it
should be guided by moral responsibility.
Achieving
this requires more than good intentions. It requires education, curiosity,
research, active listening, and the humility to ask people about their lived
experiences instead of assuming we already know. One of the most important
questions every leader should learn to ask is simple: who is not in this room,
and how will this decision affect them? That single question can transform the
quality of decision-making across government, businesses, universities,
schools, hospitals, and every community organization in Malaysia.
As
Malaysia’s demographics continue to evolve over the coming decades, this
mindset will become even more vital. By 2057 and beyond, demographic
projections indicate that the Bumiputera population will form an increasingly
dominant majority, while minority communities will see their proportional
numbers decline. The old formulas of strict numerical representation that
worked in the past will simply no longer guarantee that smaller communities
have a seat at every table. Relying purely on numbers will leave minority
populations vulnerable, making it all the more urgent that we take this shift
in leadership philosophy seriously.
No
community should feel secure only because it has enough of its own
representatives sitting at the table. Communities should feel secure because
everyone at the table has developed the maturity to think beyond themselves.
That is the Malaysia we should strive to build by 2057 - a nation where
representation is measured not merely by who holds a seat, but by how widely
each leader accepts responsibility.
Saidina
Umar ibn al-Khattab is reported to have said that if a sheep were to perish on
the banks of the Euphrates, he feared that Allah would question him about it.
Whether or not the animal belonged to him was beside the point; it fell within
the land entrusted to his care, and so he felt responsible.
That is
an extraordinary standard of stewardship - a leader who thinks not only about his
own family, tribe, or supporters, but about every life placed within his
domain. If one leader could think that way more than fourteen centuries ago,
surely we can aspire to a similar standard in Malaysia today. That is the
leadership culture we must cultivate over the next thirty years: a Malaysia
where every leader, regardless of background, stops asking who their people
are, and begins asking who has been entrusted to their care.
Peace.
Anas
Zubedy
Saturday, July 18, 2026
The Leader-Manager: A More Practical Leadership Model - STARBIZ Today
The Leader-Manager: A More Practical Leadership Model
Dear Captains of Industry and Public Institutions,
Leadership has become one of the most romanticized concepts in modern
organizations. Conferences, books, consultants, social media, and corporate
seminars often portray leaders as charismatic visionaries who inspire crowds,
speak powerfully, and transform organizations through force of personality and
influence.
Meanwhile, management is often treated as something less glamorous. It is
described as administrative, procedural, operational, or even bureaucratic. In
many discussions, management is subtly positioned as secondary to leadership.
This divide is neither practical nor productive on the ground.
In reality, organizations do not succeed through leadership alone.
Neither do they succeed through management alone. They succeed because people
are able to combine leadership and management effectively. Perhaps it is time
we rethink organizational leadership through a more practical mental model: The
Leader-Manager.
At the practitioner level, leaders and managers do not have the luxury of
endlessly debating whether leadership and management are different.
Organizations are not built through definitions. Organizations are built
through execution, alignment, coordination, accountability, trust, and results.
Unlike a bookish approach, leadership and management are not merely
overlapping concepts. In real organizational life, they are inseparable.
The moment we artificially separate them, both become weaker.
Leadership without management risks becoming disconnected from execution
and results. Management without leadership risks becoming mechanical and devoid
of meaning. A leader who cannot manage will struggle to execute, while a
manager who cannot lead will struggle to move people.
Leadership without management becomes aspiration without execution.
Management without leadership becomes control without direction.
They are not competing ideas. They are two sides of the same
organizational coin.
The reality is that most organizational roles require both
simultaneously. A head of department, managing director, district officer,
plant manager, hospital director, dean, or CEO constantly moves between
leadership and management responsibilities throughout the day. One moment they
are setting direction, reducing uncertainty, and building confidence. The next
moment they are reviewing budgets, solving operational problems, managing
tensions, monitoring performance, and coordinating teams.
In practice, separating leadership from management is almost impossible.
Unfortunately, modern leadership culture sometimes creates another
unintended problem. It unconsciously promotes one narrow image of what a
“leader” should look like. Leadership is frequently associated with charisma,
extroversion, stage presence, and highly expressive communication.
This unintentionally discourages many capable people from stepping into
management and leadership roles.
Engineers, analysts, finance professionals, operational specialists,
technical experts, and highly competent individual contributors may wrongly
conclude that they are “not leadership material” simply because they do not fit
a romanticized stereotype of leadership.
More concerning, their superiors and organizations may come to the same
conclusion. Because many organizations unconsciously associate leadership with
highly visible and expressive personalities, quieter but highly capable
individuals may be overlooked for leadership and management development
opportunities.
As a result, organizations may unintentionally lose future
leader-managers who possess strong discipline, operational credibility,
analytical thinking, consistency, accountability, problem-solving abilities,
and the capacity to move teams steadily toward results.
The issue is not a lack of leadership potential. The issue may be that
the mental model used to identify leadership potential was flawed from the
beginning.
Yet if we study CEOs and managing directors carefully across industries
and countries, we quickly realize they do not fit one mould. Some are
extroverted while others are introverted. Some are visionary while others are
operationally driven. Some are highly relational while others are disciplined
and task-focused.
Despite these differences, many succeed because effective organizational
leadership is less about personality style and more about integrating
leadership and management into daily practice.
Most successful organizational leaders are able to create clarity, reduce
uncertainty, align teams, make decisions, manage tensions, allocate resources,
build trust, ensure accountability, and move the organization toward results.
In reality, they function as leader-managers.
This reframing matters greatly when we think about developing future
organizational leaders.
Instead of asking whether someone fits a certain image of leadership,
perhaps organizations should ask a more practical question:
Can this person effectively move people, systems, and outcomes forward
together?
Consider a marketing organization. A marketing director must inspire
creativity, encourage innovation, read market trends, and energize teams around
campaigns and branding ideas. Yet at the same time, the person must manage
budgets, timelines, coordination, client expectations, targets, and execution
quality. Without management discipline, creativity eventually becomes chaos.
Without leadership, marketing loses energy and direction.
Now consider a manufacturing or semiconductor environment. A plant
manager or operations head must ensure precision, quality, timelines, safety,
process discipline, and operational consistency. However, technical systems
alone are insufficient. The person must also reduce uncertainty, handle
tensions, motivate teams, align departments, manage morale, and sustain trust
under pressure. In manufacturing, leadership and management cannot be separated
because execution determines survival.
The same applies in government institutions. A district officer does not
merely administer procedures. The role requires balancing public expectations,
coordinating agencies, managing crises, executing policies, handling political
sensitivities, and building cooperation among stakeholders during uncertain
situations. Administrative discipline and human leadership happen
simultaneously.
Dear Captains,
Perhaps the time has
come for organizations to seriously rethink the mental models we use to define
leadership and management.
If leadership and
management are truly inseparable in organizational life, then this reframing
has major implications far beyond terminology.
It affects how we
identify talent. It affects how we evaluate future leaders. It affects how we
build succession pipelines. It affects how we mentor, coach, and develop
people. It affects how we prepare future organizational leaders.
Without this
reframing, organizations may continue overlooking highly capable individuals
simply because they do not fit a romanticized image of leadership. Worse still,
we may begin judging leadership potential using the wrong indicators, mistaking
visibility for capability, charisma for competence, style for substance, and
presentation for the actual ability to move people, systems, and outcomes
forward.
As a result,
organizations may unintentionally elevate individuals who appear impressive
while overlooking those who consistently create clarity, solve problems, build
trust, align teams, manage tensions, and deliver results.
More importantly, we
may continue weakening organizations by artificially separating leadership from
management when, in reality, both were never meant to function apart.
This reframing
should encourage organizations to rethink talent management, succession
planning, leadership development, mentoring systems, and even the beliefs we
instill in young managers moving into positions of responsibility.
Perhaps the future
challenge is not producing more leaders or more managers.
Perhaps the real
challenge is developing people who can integrate direction, execution, systems,
trust, accountability, people, and outcomes together.
Because in real
organizational life, leadership and management were never meant to be separated
in the first place.
MELANGKAUI TVET: MENGAPA MALAYSIA MEMERLUKAN LALUAN JUALAN DAN PERKHIDMATAN NASIONAL - Sinar Harian Hari Ini
Berdasarkan
laporan Perangkaan Tenaga Buruh terbaharu Jabatan Perangkaan Malaysia (DOSM),
lebih setengah juta rakyat Malaysia masih menganggur, dengan golongan muda
berusia bawah 30 tahun merangkumi lebih tiga perempat daripada jumlah tersebut.
Walaupun
kadar pengangguran negara masih terkawal, pengangguran belia kekal sebagai
cabaran serius. Persoalannya, adakah kita benar-benar mempersiapkan generasi
muda Malaysia untuk peluang pekerjaan hari ini dan masa hadapan?
Kerajaan
wajar dipuji atas penekanan yang diberikan kepada Pendidikan dan Latihan
Teknikal dan Vokasional (TVET). Fokus ini amat diperlukan ketika Malaysia
memperkukuh sektor semikonduktor, pembuatan lanjutan, mesin dan peralatan serta
teknologi digital. TVET
merupakan tunjang penting strategi tenaga kerja negara dan wajar terus
diperkasakan.
Namun, di
sebalik kepentingan TVET, timbul satu persoalan lain. Apakah laluan yang
tersedia untuk anak muda yang tidak mempunyai kecenderungan utama dalam bidang
teknikal? Bukan semua belia mahu atau mampu menjadi jurutera, pengatur cara,
pakar automasi atau teknisyen. Ramai yang lebih menyerlah dalam komunikasi,
hubungan pelanggan, penyelarasan projek, perundingan, perkhidmatan dan
pembangunan perniagaan.
Atas
sebab itu, Malaysia perlu mempertimbangkan sama ada strategi pembangunan tenaga
kerja negara memerlukan satu lagi tunjang yang melengkapi TVET - iaitu laluan
yang memberi tumpuan kepada kerjaya berorientasikan pelanggan, perniagaan dan
penjanaan pendapatan.
Industri TVET Juga Memerlukan Bakat Komersial
Terdapat
persepsi bahawa sektor pertumbuhan tinggi seperti semikonduktor, mesin dan
peralatan serta teknologi digital hanya memerlukan jurutera dan pakar teknikal.
Hakikatnya, industri-industri ini turut bergantung kepada profesional yang
mengurus pelanggan, projek, perkhidmatan dan pembangunan perniagaan.
Ekosistem
teknologi Malaysia merangkumi syarikat multinasional, pengilang, vendor
teknologi dan pelbagai penyedia perkhidmatan. Pertumbuhan sektor ini bergantung
kepada individu yang mampu mengurus hubungan pelanggan, menyelaras projek,
menyelia penyampaian perkhidmatan, menjaga akaun utama serta menterjemahkan
keupayaan teknikal kepada hasil komersial.
Pada
bila-bila masa, beribu-ribu projek kejuruteraan dan teknologi sedang
dilaksanakan di seluruh negara. Selain tugas teknikal, ramai pengurus projek
dan pakar teknikal turut perlu mengurus jangkaan pelanggan, pemegang taruh,
garis masa dan perbincangan komersial. Tanpa profesional yang mampu merapatkan
jurang antara kepakaran teknikal dan peluang pasaran, organisasi sering
menghadapi kesukaran untuk berkembang.
Permintaan
terhadap bakat ini bukan sekadar teori. Dalam satu sesi libat urus bersama
majikan yang dijalankan selama empat hari, sebanyak 22 daripada 23 syarikat
dalam sektor semikonduktor, mesin dan peralatan serta teknologi digital
mengenal pasti 248 kekosongan jawatan segera dalam peranan berorientasikan
pelanggan dan komersial.
Ini bukan
peluang masa depan. Ia adalah kekosongan yang wujud hari ini. Jika permintaan
sebegini dapat dikesan daripada sampel syarikat yang kecil dalam tempoh
singkat, besar kemungkinan keperluan sebenar di seluruh ekonomi negara jauh
lebih besar.
Persediaan Kalis Masa Depan Mendepani Automasi
Perancangan
tenaga kerja negara juga perlu mengambil kira kesan automasi, kecerdasan buatan
(AI), robotik dan Industri 4.0.
Merentasi
pelbagai industri, tugas rutin semakin diambil alih oleh teknologi. Pengilang
melabur dalam automasi lanjutan dan sebahagiannya mula meneroka konsep kilang
"lights-out" yang beroperasi dengan campur tangan manusia yang
minimum. Trend yang sama turut berlaku dalam logistik, pentadbiran dan fungsi
operasi lain.
Ini tidak
mengurangkan kepentingan bakat teknikal. Jurutera, teknisyen dan pakar
berkemahiran tinggi akan terus diperlukan. Namun, permintaan dijangka beralih
daripada tugas teknikal rutin kepada peranan yang memerlukan kemahiran teknikal
tahap tinggi.
Pada masa
yang sama, permintaan terhadap profesional yang mampu membina kepercayaan,
memahami pelanggan, mengurus hubungan strategik, berunding dan mencipta nilai
komersial akan meningkat. Kemahiran seperti komunikasi, empati, pertimbangan,
kebolehsuaian dan pembinaan hubungan merupakan kelebihan manusia yang sukar
diautomasi.
Apabila
teknologi menjadi semakin canggih, kemahiran insaniah ini menjadi semakin
bernilai. Oleh itu, persediaan tenaga kerja masa hadapan perlu memberi tumpuan
kepada kedua-dua aspek - keupayaan bekerja dengan teknologi dan keupayaan yang
tidak boleh digantikan oleh teknologi.
Ribuan Peluang Kerjaya Jualan Yang Tersembunyi
Penemuan
di atas hanya mencerminkan sebahagian kecil ekonomi Malaysia.
Di luar
sektor teknologi, majikan dalam industri pembuatan, penjagaan kesihatan,
perbankan, logistik, pelancongan, peruncitan dan perkhidmatan profesional terus
menghadapi kesukaran mendapatkan bakat bagi peranan jualan, khidmat pelanggan,
pengurusan akaun, penyelarasan projek dan pembangunan perniagaan.
Kekosongan
ini wujud dalam jumlah yang besar serta menawarkan prospek kerjaya dan
pendapatan yang menarik, termasuk melalui komisen dan insentif berasaskan
prestasi. Namun, bidang ini masih belum mempunyai laluan pembangunan nasional
yang tersusun.
Pada masa
yang sama, universiti dan kolej tempatan menghasilkan ribuan graduan dalam
bidang perniagaan, pemasaran, komunikasi, hospitaliti, kemanusiaan dan sains
sosial setiap tahun. Ramai mempunyai potensi yang sesuai untuk kerjaya
berorientasikan pelanggan, tetapi sering kekurangan latihan, pendedahan
industri dan keyakinan untuk berjaya dalam bidang tersebut.
Daripada
melihat mereka sebagai sebahagian daripada masalah pengangguran, Malaysia
sepatutnya melihat mereka sebagai sebahagian daripada penyelesaian.
Laluan Nasional Yang Saling Melengkapi
Cadangan
ini bukan bertujuan menggantikan TVET. Sebaliknya, ia melengkapkan TVET.
Ekonomi
moden memerlukan kedua-dua keupayaan teknikal dan komersial. Kita memerlukan
individu yang mampu membina produk, dan pada masa yang sama individu yang mampu
membina pelanggan, menjana pendapatan dan mengekalkan pertumbuhan.
Malaysia
telah melabur besar dalam pembangunan bakat teknikal. Sudah tiba masanya kita
mempertimbangkan satu Laluan Nasional Jualan dan Perkhidmatan yang tersusun
bagi membantu lepasan sekolah, graduan, belia menganggur dan profesional yang
berminat membina kerjaya dalam bidang berorientasikan pelanggan.
Laluan
ini boleh memberi tumpuan kepada pembangunan kompetensi seperti komunikasi,
pengurusan pelanggan, ketajaman komersial, kecerdasan emosi, perundingan,
pengurusan akaun dan penyelarasan projek.
Jika
lebih tiga perempat daripada penganggur negara terdiri daripada golongan belia,
maka setiap laluan yang mampu meningkatkan kebolehpasaran mereka wajar
diberikan pertimbangan yang serius. TVET telah membantu memenuhi satu keperluan
penting ekonomi negara. Kini,
sudah tiba masanya kita membina satu lagi laluan yang dapat melengkapkan usaha
tersebut.
Bagi ratusan ribu anak muda Malaysia yang masih mencari pekerjaan, arah tuju dan peluang untuk membina masa depan yang lebih baik, Laluan Nasional Jualan dan Perkhidmatan mungkin mampu membuka pintu yang selama ini belum diberikan perhatian yang sewajarnya.



